Withdraw Your Winnings Back to Your Wallet
When you are ready to pull your balance out, head to the withdrawal section of the cashier. We process withdrawals back to the same payment method you used to deposit where possible — this keeps the money trail clean and your account verification straightforward. Before any withdrawal clears, we carry out a standard identity check against the details on your account profile;
this step is what keeps your funds protected. Enter the amount in RM, select your payout destination, then submit the request. The status updates are visible inside your account transaction history so you can track progress without contacting support.
- Go to withdrawals — Open the cashier in your account, switch to the withdrawal tab and confirm your account details are up to date.
- Select your payout method — Choose from Touch 'n Go eWallet, Boost, GrabPay, DuitNow or your linked bank account via FPX.
- Enter the amount — Type in the RM amount you want to withdraw — the minimum and any active limits appear on the same screen.
- Complete identity verification — If your account verification is already done, the request submits immediately; otherwise you will be prompted to upload the required document before proceeding.